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Receipt of Order
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PFMEA's - Identify and eliminate potential failures
Requirement Reviews - Documents the method for qualifying components
Control Plans - Quality planning document that defines the quality practices, resources, and activities
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Procure Materials
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Approved Supplier Program - Norwood utilizes only qualified subcontractors
Receiving Inspection - Documented inspections prior to product release
Material Certifications - Documented material traceability through product completion
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Process Material into Product
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First Piece Inspection - First piece inspection prior to the start of each operation
Process Capability Studies - Statistical process capability studies &charting
Gage Control - Calibration program to ISO Guide 17025
Inspection Plan - Documented in-process operator inspection planning
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Package and Ship Product
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Final Inspection - All products reviewed for conformance to specified requirements
Final Dock Audits - No product dispatched until all quality plan activities complete
Customer Satisfaction - Measuring as to whether Norwood has met your expectations
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